2017 News Releases

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05/17/17ServiceNow Acquires Qlue and Invests in BuildOnMe to Deliver Intelligent Automation to Everyday Enterprise Work
New capabilities include virtual agent technology and artificial intelligence-enabled applications for the Now PlatformTM SANTA CLARA, Calif.--(BUSINESS WIRE)--May 17, 2017-- ServiceNow (NYSE:NOW) today announced new investments that will apply intelligent automation to improve user experiences and process automation using virtual agent technologies across IT, HR, Customer Service and Security workflows. These new capabilities will benefit fro... 
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05/11/17ServiceNow Unveils the Winners of Venture Funding in CreatorCon Challenge
Factor5 Wins $250,000 in Startup Competition; ClearSkye and Help-Full are the Runners-up ORLANDO, Fla.--(BUSINESS WIRE)--May 11, 2017-- KNOWLEDGE®17 -– ServiceNow (NYSE: NOW), today announced the winner and runners-up from more than 225 entries to CreatorCon Challenge, a global competition for entrepreneurs to create the most high-impact, services-rich business applications on the ServiceNow® platform. This Smart News Release f... 
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05/11/17Successful Financial, Mobility and Call Center ISVs Choose ServiceNow as The Platform for Customers to Work Smarter, Faster
ORLANDO, Fla.--(BUSINESS WIRE)--May 11, 2017-- KNOWLEDGE17 -- ServiceNow (NYSE:NOW) today announced independent software vendors (ISVs) Apttus, Five9 and Skedulo as the latest to join ServiceNow’s partner ecosystem to take advantage of new market opportunities. The new partners further expand the types of applications available in the ServiceNow Store® and are among a group of software companies launching new applications this week a... 
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05/10/17ServiceNow Launches Enterprise Onboarding and Transitions for Human Resources
Give Employees the Onboarding Experience They Deserve ORLANDO, Fla.--(BUSINESS WIRE)--May 10, 2017-- KNOWLEDGE 17 – ServiceNow (NYSE:NOW) today announced ServiceNow Enterprise Onboarding and Transitions. For many employees, getting onboarding and other services from HR can be a time-consuming and frustrating process. HR departments want to provide great service, but are too often bogged down with repetitive, transactional tasks. For th... 
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05/10/17ServiceNow Launches Software Asset Management
Make Vendor Audits Painless and Under Reporting of Software Use a Thing of the Past ORLANDO, Fla.--(BUSINESS WIRE)--May 10, 2017-- KNOWLEDGE 17 -- ServiceNow (NYSE: NOW) today announced the industry’s first software asset management solution that gives businesses the power to fix licensing issues before they affect their bottom line. Licensed software is now found in every enterprise department and managing compliance to these complex software... 
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05/10/17ServiceNow Launches Cloud Management
Give Employees the Freedom to Access Cloud Resources and IT the Power to Stay in Control ORLANDO, Fla.--(BUSINESS WIRE)--May 10, 2017-- Knowledge 17--ServiceNow (NYSE: NOW) today announced major enhancements to its Cloud Management application. Employees are demanding fast access to cloud resources that meet their needs. IT is left with the challenge of quickly responding to these requests while reducing risks and managing costs. Servic... 
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05/10/17ServiceNow Launches Customer Service Communities
Now Every Customer Gets a Personalized Experience with a Community of Experts and Peers ORLANDO, Fla.--(BUSINESS WIRE)--May 10, 2017-- KNOWLEDGE17 – ServiceNow (NYSE: NOW), today announced ServiceNow Communities, a major new application in its Customer Service Management solution. More than ever, companies rely on loyal customers for business growth. Yet many aren’t delivering the service customers expect – personalized, relevant, and a... 
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05/10/17ServiceNow Launches Trusted Security Circles
Now Security Analysts Are No Longer Alone in the War Against Cyber Threats ORLANDO, Fla.--(BUSINESS WIRE)--May 10, 2017-- KNOWLEDGE17 – ServiceNow (NYSE: NOW) today announced Trusted Security Circles, a new cloud-based application that gives enterprises the ability to share and receive hyper-relevant threat intelligence in near real-time. Security teams have been fighting threats in isolation. Sharing information about threats would exp... 
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05/09/17ServiceNow Survey Shows 2018 as the Year of Automation for Routine Enterprise Work
Highly automated companies are 6 times more likely to experience revenue growth of 15%+ ORLANDO, Fla.--(BUSINESS WIRE)--May 9, 2017-- KNOWLEDGE 17 - ServiceNow (NYSE: NOW) today released the results of a new report, “Today’s State of Work: At the Breaking Point,” revealing that a majority of organizations have introduced advanced automation in their workplace, and nearly half of executives surveyed say that they’ll require it mor... 
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05/09/17ServiceNow Launches Intelligent Automation Engine™
Intelligent Automation Engine Brings Machine Learning to Everyday Work ORLANDO, Fla.--(BUSINESS WIRE)--May 9, 2017-- KNOWLEDGE 17 -- ServiceNow (NYSE: NOW) announces machine learning capabilities to tackle some of the biggest problems in IT today. With ServiceNow Intelligent Automation Engine, companies can now prevent outages before they happen, automatically categorize and route incidents, benchmark performance against IT peers and predict f... 
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05/08/17Knowledge17: ServiceNow Shows Future of How IT, Customer Service, HR and Security Will “Work at Lightspeed”
Work at Lightspeed: A Smarter, Faster Way to Get Work Done ORLANDO, Fla.--(BUSINESS WIRE)--May 8, 2017-- KNOWLEDGE17 – ServiceNow (NYSE:NOW) hosts this week 15,000 attendees at its annual customer conference to dive deeper into how they are driving business transformation across IT, Customer Service, Human Resources (HR), Security and departmental Business Applications. Seven inspiring keynotes will explore how enterprises can deliver great user ... 
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04/26/17ServiceNow Reports Financial Results for First Quarter 2017
SANTA CLARA, Calif.--(BUSINESS WIRE)--Apr. 26, 2017-- ServiceNow® (NYSE: NOW) today announced the financial results for its first quarter 2017. First Quarter 2017 GAAP Results: Subscription revenues of $376.1 million, representing 41% year-over-year growth. Professional services and other revenues of $40.6 million, representing 6% year-over-year growth. Total revenues of $416... 
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04/20/17ServiceNow Survey Finds Over 80% of CISOs Say Data Breaches That They Know About Haven’t Been Addressed
Leaders increase their security response effectiveness through automating security tasks and prioritizing threats based on business criticality SANTA CLARA, Calif.--(BUSINESS WIRE)--Apr. 20, 2017-- A new survey of 300 Chief Information Security Officers (CISOs) from around the world by ServiceNow (NYSE:NOW) spotlights the need for a new approach to respond to the rising number and cost of data security threats. In “The Global CISO Study... 
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04/03/17ServiceNow to Announce First Quarter 2017 Financial Results on April 26
SANTA CLARA, Calif.--(BUSINESS WIRE)--Apr. 3, 2017-- ServiceNow (NYSE: NOW), the enterprise System of ActionTM to help you work at lightspeed, today announced it will release financial results for the first quarter 2017 ended March 31, 2017 following the close of market on Wednesday, April 26, 2017. ServiceNow will host a conference call and live webcast to discuss the financial results. Conference Call Details The conference call ... 
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02/27/17ServiceNow Names John Donahoe President and CEO
Current President, CEO and Chairman of the Board, Frank Slootman to Remain as Chairman SANTA CLARA, Calif.--(BUSINESS WIRE)--Feb. 27, 2017-- ServiceNow (NYSE:NOW), the enterprise cloud company, today announced that its Board of Directors has named John Donahoe President and CEO. Donahoe was formerly President and Chief Executive Officer of eBay Inc. Current President, CEO and Chairman of the Board, Frank Slootman will continue as Chairman upon... 
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02/13/17ServiceNow to Present at Upcoming Investor Conferences
SANTA CLARA, Calif.--(BUSINESS WIRE)--Feb. 13, 2017-- ServiceNow (NYSE: NOW), the enterprise cloud company, today announced that it will be presenting at two upcoming investor conferences. ServiceNow Chief Financial Officer Michael Scarpelli will present at the Goldman Sachs Technology and Internet Conference in San Francisco on Wednesday, Feb. 15 at 9:40 am PT. Individuals may access the live webcast of the presentation here. ... 
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02/02/17ServiceNow Resolves Real Security Threats Fast
Integrations with leading security vendors including Palo Alto Networks and Tanium accelerate threat identification and resolution SANTA CLARA, Calif.--(BUSINESS WIRE)--Feb. 2, 2017-- ServiceNow (NYSE:NOW), the enterprise cloud company, today announced integrations from leading cybersecurity companies into ServiceNow Security Operations solution. With ServiceNow customers can prioritize threats and use a structured response engine to resolve r... 
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01/25/17ServiceNow Reports Financial Results for Fourth Quarter and Fiscal Year 2016
SANTA CLARA, Calif.--(BUSINESS WIRE)--Jan. 25, 2017-- ServiceNow® (NYSE: NOW), the enterprise cloud company, today announced the financial results for its fourth quarter and fiscal year 2016. Fourth Quarter 2016 GAAP Results: Subscription revenues of $344.6 million, representing 41% year-over-year growth. Professional services and other revenues of $41.1 million, representing 0% year-over-year growth... 
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01/18/17ServiceNow Acquires DxContinuum
Machine Learning Boosts Intelligent Automation for ServiceNow Customers SANTA CLARA, Calif.--(BUSINESS WIRE)--Jan. 18, 2017-- ServiceNow (NYSE:NOW), the enterprise cloud company, today announced it has agreed to acquire DxContinuum in an all-cash transaction expected to close this month. The pioneer in intelligent automation, ServiceNow can further increase productivity for its customers by applying machine-learning capabilities and dat... 
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01/03/17ServiceNow to Announce Fourth Quarter and Fiscal Year 2016 Financial Results on January 25
SANTA CLARA, Calif.--(BUSINESS WIRE)--Jan. 3, 2017-- ServiceNow (NYSE: NOW), the enterprise cloud company, today announced it will release financial results for the fourth quarter and fiscal year 2016 ended Dec. 31, 2016 following the close of market on Wednesday, Jan. 25, 2017. ServiceNow will host a conference call and live webcast to discuss the financial results. Conference Call Details The conference call will begin at 2 p.m. ... 
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